Our privacy policy

This privacy notice discloses the privacy practices for The Haven Day Centre, it’s website at www.thehavendaycentre.org.au, data storage systems, and related documentation. This privacy notice applies solely to information collected and stored by The Haven Day Centre. It relates specifically the following:

What personally identifiable information is collected from you through the website, how it is used and with whom it may be shared. What choices are available to you regarding the use of your data. The security procedures in place to protect the misuse of your information. How you can correct any inaccuracies in the information.

Information Collection, Use, and Sharing

We are the sole owners and users of the information collected on this site. We only have access to/collect information that you voluntarily give us via web page forms, emails or other direct contact from you. We will not distribute, sell, or otherwise provide this information to any other organisation, bureau, or individual. It is retained for internal use with The Haven Day Centre. Specific contact and personal information may be shared internally with a range of The Haven Day Centre staff and volunteers solely for the purposes of communication and administration of The Haven Day Centre Activities and projects.

We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organisation, other than as necessary to fulfil your request, e.g. to co-ordinate The Haven Day Centre projects with clients.

Unless you ask us not to, we may contact you via email in the future to tell you about projects and opportunities within The Haven Day Centre and its various operational units. We may also contact you directly to advise changes to this privacy policy.

Your Access to and Control Over Information

You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number given on our website:

See what data we have about you, if any. Change/correct any data we have about you. Have us delete any data we have about you. Express any concern you have about our use of your data.


We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.

Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a lock icon in the address bar and looking for “https” at the beginning of the address of the Web page where such information is collected or submitted.

While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, region managers co-ordinating projects etc.) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a reasonably secure environment wherever possible and require two stage identification and authorisation to access.

External Links

Our website contains links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other organisations and websites that collect personally identifiable information.

If you feel that we are not abiding by this privacy policy, you should contact us immediately via telephone at (03) 9762 8423 or via email to admin@thehavendaycentre.org.au.